Terms and Conditions
Young College Prep LLC
TERMS AND CONDITIONS OF USE
Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to these TOU before you are permitted to use or purchase any Young College Prep LLC digital or downloadable resources, online course, one-on-one or group coaching, class, program, workshop, training, or enter any online private forums operated by Young College Prep LLC (for any purpose), whether on a website hosted by Young College Prep LLC or a third-party website such as an online course platform, Slack, or Kajabi (collectively the “Program”).
If you do not agree with these TOU, you may not purchase the Program.
As used in these TOU, the term “Releasees” is defined to include the following: (i) Young College Prep LLC, its subsidiaries, affiliated companies, owners, members, managers, directors, officers, past and present employees, agents, coaches, representatives, successors and assigns (collectively, the “Company”); (ii) any Company volunteers; and (iii) Janae Young. “Student” refers to Program (as defined herein) enrollees.
1. The Program(s)
The Company provides college consulting services through two Programs (each referred to herein as the “Program” or by the title of the Program):
a. Ivy League Score: A Program focused on improving standardized test scores. The Program includes access to the following until the Student graduates from high school (or the student’s projected/anticipated high school graduation date) for the life of the Program:
- 49 Weeks of SAT and ACT Group Coaching Calls each year to teach test-taking strategies, content review, pacing techniques, and mindset tools for exam preparation.
- 52 Weeks of Online Course Content for Test Prep, including video lessons, practice problem sets, evaluation worksheets, and concept-based review modules.
- 52 Weeks of Access to an online student community for questions, peer learning, and direct feedback from coaches.
b. Ivy League Acceptance: A comprehensive program aimed at enhancing Students' overall college applications. The Program includes:
- 49 weeks of college application group coaching calls to teach application concepts for each phase, simplify the college process, engage with other Students, and answer questions.
- 52 weeks of online course content for test prep and college prep with video resources, worksheets, example student essays, and essay writing tutorials.
- 52 weeks of access to an online student community via Slack and Zoom coaching calls.
If purchased, private coaching calls outlined in a student's specific coaching package for 9th, 10th, 11th, or 12th grade. Private coaching calls do not roll over each month. Any unused private coaching calls remaining at the of the month will be forfeited.
The Company’s coaches will fulfill 1:1 coaching sessions, weekly coaching sessions, test preparation question support, and essay editing requests. The Company’s coaches will respond to questions and editing requests from students and parents via email Monday - Friday from 9 a.m. - 5 p.m. EST.
c. Substitutions and additions. The Company reserves the right to offer additional Program elements from time to time, for any subgroup of participants or students. These additional Program elements are a bonus, not a part of the services included in the base version of the Program. The selection of the participants who may participate in any additional Program elements is at the sole discretion of the Company.
Because of the length of the Programs, there may arise a need to remove certain Program elements and add others not previously disclosed upon enrollment. The Company may, in its sole discretion, substitute some of the outlined Program elements for other goods, services, or offerings of equal or greater value, as determined by Company. You acknowledge that in the case such substitutions are made, you are not entitled to a refund.
2. Participants
If you wish to participate in another session of the Program in the future or purchase any other products, programs or services from the Company, all terms of these TOU will continue to apply unless superseded by another agreement in writing.
NOTE TO MINORS: You acknowledge that your parent or guardian has reviewed, understood and agreed to the terms below. Children under the age of thirteen (13) are not permitted to use this Program. Children between the ages of thirteen (13) and eighteen (18) must ask for their parent's or guardian's permission and agreement to these TOU before viewing the Program.
NOTE TO PARENTS/GUARDIANS OF MINORS: You acknowledge that you have reviewed, understood and agreed to the terms of this TOU (such terms being interpreted as if they applied both to you and your minor child/ward) and have the legal authority to enter into this TOU on behalf of your minor child/ward.
3. Payment
You agree to the fees and payment schedule selected at checkout and enrollment.
If paying by debit card or credit card, you give the Company permission to automatically charge your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization, for which you will receive an electronic receipt. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
If payment is not received when due, the Company reserves the right to suspend or terminate your participation in the Program and all Content, as defined below, including your access to any client portal or materials. The Company will not perform any additional services until payment is completed. The Company reserves the right to permanently terminate your participation in the Program and all Content if payment is not received when due.
If you fail to make any payment in a timely manner or voluntarily withdraw from the Program at any time or for any reason, you will remain fully responsible for the full cost of the Program and, if applicable, all payments in any payment plan you have chosen, regardless of whether you continue to access or participate in the Program. The Company reserves the right to charge a late fee on all balances more than thirty (30) days overdue. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in payment.
4. Refunds and Guarantees
a. Refund Policy for the Ivy League Acceptance Program
Your satisfaction with the Ivy League Acceptance Program is important. Within the first 30 days of the Ivy League Acceptance Program, if you have fully participated in the program (attending all 1:1 coaching calls, attending all weekly group coaching calls, and completing all homework assignments) and desire to end the coaching relationship, you may request a prorated refund for parts of the Program paid for but not yet rendered. All refunds are discretionary as determined by the Company.
After the first 30 days of the Ivy League Acceptance Program, there is a no refund/cancellation policy. The Company will NOT provide refunds for any request that comes more than 30 days following the start of the Program. After day 30, all payments are non-refundable, and you are responsible for full payment of the fees for the Program regardless of whether you complete the Program.
b. Refunds and Win Your Money Back Challenge for Ivy League Score
i. Refunds. Students who attend all Ivy League Score live coaching calls, submit weekly question reviews at least 4 times per month, and complete all practice problems in the course without a score increase after 6 months of active engagement in the program may qualify for a money-back guarantee if their SAT or ACT score has not increased after joining the program. Documentation of prior scores and Ivy League Score coursework is required.
To qualify for a refund, you must email hello@youngcollegeprep.com with:
1) documentation of 6 months of Ivy League Score coursework meeting the criteria outlined above including attendance at all Ivy League Score live coaching calls, completion of all Ivy League Score practice questions, completion of Ivy League Score evaluation worksheets, and submission of Ivy League Score weekly question review requests;
2) official documentation from the College Board or ACT Inc. of two or more standardized SAT or ACT exam scores matching a student's prior score before joining Ivy League Score within 12 months after enrolling in the program.
If you request a refund and do not include all of the information outlined herein, you will not be granted a refund. All refunds are approved at the sole discretion of the Company, even when the conditions outlined herein are met.
ii. ILS Win Your Money Back Challenge. Company offers a Win Your Money Back Challenge (“WYMBC”) for Ivy League Score students who fully engage in the program, demonstrate measurable success within six (6) months of enrollment, and refer at least three (3) others who complete a consultation call with Company.
Qualifications. To qualify, students must:
Be enrolled in the Ivy League Score program in good standing, meaning all payments are current, participation requirements are met, and no program terms or policies have been violated.
Have completed full payment of the program fee.
Submit all required proof of full participation and results by the end of the 6-month period.
Participation Requirements. Students must meet all of the following criteria during their 6-month eligibility period:
Complete a diagnostic within 7 days of entry.
Attend coaching calls weekly and request coaching weekly on Ivy League Score calls.
Complete all assigned homework and practice exams with documented proof.
Submit weekly Ivy League Score homework reviews for the coaching team to review.
Submit evaluations for 10+ practice problems weekly through the weekly homework review process.
Send messages on Slack with updates or coaching requests at least 4x per month.
Score Requirements. Students must achieve one of the following within 6 months of enrollment:
A SAT score increase of 200+ points, or
An ACT score increase of 4+ points, or
A raw score of 1500+ on the SAT or 34+ on the ACT.
Official documentation from the College Board or ACT Inc. must be submitted.
For purposes of determining a “200-point score increase” on the SAT or a “4-point score increase” on the ACT, the student’s baseline score shall be defined as their first full-length diagnostic exam completed upon enrollment in Ivy League Score, and the final score shall be defined as the highest official SAT or ACT score achieved within six (6) months of enrollment, as verified by an official score report issued by the College Board (for the SAT) or ACT, Inc. (for the ACT).
Referral Requirement. Students must also refer and connect 3 people who would benefit from the Ivy League Score Win Your Money Back Challenge within the 6-month window. Each referral must complete a consultation call with the Young College Prep team.
Verification & Submission Process. To verify eligibility, students must submit:
Documentation of all completed homework and evaluations.
Proof of coaching call attendance.
Screenshots or logs of Slack engagement.
Official SAT/ACT score reports.
Contact details of referred families.
Reward Process. Upon verification that all three criteria (program adherence, results, and referrals) have been met, the student will receive store credit equal to the full amount of their program tuition, which may be applied toward Ivy League Acceptance. Alternatively, the student may elect to receive a full refund of their program tuition within thirty (30) days of approval.
Disqualification. Disqualification occurs if:
Any requirement listed above is incomplete.
Documentation is falsified.
Deadlines are missed.
Young College Prep reserves the right to verify all materials submitted and to modify or discontinue the Challenge at any time for future enrollments.
c. Refund and Money Back Guarantee Policies Applicable to All Programs
In all other cases beyond the circumstances outlined in these policies and because of the extensive time, effort, preparation and care that goes into creating and providing the Program(s), the Company has a no refund policy. Unless otherwise provided by law, you acknowledge that the Company does not offer refunds for any portion of your payment for the Program, and you will not receive a refund at any time. By using and/or purchasing the Program, you understand and agree that, except for the limited refund period for the Ivy League Acceptance Program and the limited money back guarantee for the Ivy League Score Program described above, all sales are final, and no refunds will be provided.
Please note: If you opted for a payment plan and you do not request a refund as outlined here, you are required to complete the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund, that shall immediately terminate any and all licenses granted to you under this TOU. You shall immediately cease using the Content, defined below, and shall destroy all copies in your possession, including without limitation: video recordings, audio recordings, forms, templates, documents, slide decks, worksheets, and any other resources provided to you by the Company. In addition, you will lose access to private participant and client areas and will no longer be permitted to participate in social media groups limited to paying participants.
The Company reserves the right, in its sole discretion, to determine how to manage a participant who violates these TOU. Therefore, if a participant disagrees with how the Company manages another participant and requests a refund, the Company will deny such request.
Furthermore, if a participant violates these TOU, the Company reserves the right, in its sole discretion, to offer the participant another opportunity to abide by these TOU. If a participant disagrees with the Company offering another participant a second opportunity to follow these TOU, no grounds for a participant to receive a refund would be created, and any request for a refund on this basis shall be denied.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these TOU, the Company may terminate your access and participation in the Program without notice and without refund.
The Company may offer additional Program elements for certain subgroup of participants. The Company reserves the right, in its sole discretion, to offer participation in these additional Program elements to specific participants. If a participant is denied participation in these additional Program elements, no grounds for a participant to receive a refund would be created and any request for a refund on this basis will be denied.
You have agreed to the Company’s clear and explicit refund policy before completing your purchase and agree that you will not file a fraudulent chargeback with your credit card company or payment processor. If a chargeback is found to be fraudulent, the Company reserves the right to refuse future transactions with you, report the fraudulent chargeback to credit reporting agencies and/or chargeback databases, recover all of the Company’s expenses and attorneys’ fees incurred due to your payment default, and take any other appropriate legal action.
5. Intellectual Property Rights
Ownership of the Content
The words, videos, voice and sound recordings, coaching calls, training materials, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through the Company website, any third-party website the Company may use to distribute or host the Program, and contained in emails sent to you by the Company, as well as the look and feel of all of the foregoing, and excluding those materials owned by third parties that Company has licensed for teaching purposes (“Content”), is property of the Company and/or its affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws.
The Company’s Limited License to You
If you view, purchase or access the Program or any of the Content, you will be considered the Company’s licensee. For the avoidance of doubt, you are granted a revocable, non-transferable license to the Content for personal, non-commercial use only, limited to you only.
This means you may view, download, print, email and use one copy of the Program materials or other Content for your own personal purposes.
You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends, family, or any other third party, or otherwise use any Content for commercial purposes or in any way that earns you or any third-party money (other than by applying them generally in your own studies). By downloading, printing, or otherwise using the Content for personal use you in no way assume any ownership rights of the Content – it is still Company property. Any unauthorized use of any Content shall constitute infringement.
You must receive the Company’s written permission before using any of the Content for your own commercial use or before sharing with others.
You are strictly prohibited from uploading or distributing Content to any website, platform, software, or database where it could be accessed or replicated by ChatGPT or other artificial intelligence technologies.
The trademarks and logos displayed on the Content are trademarks belonging to the Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without the Company’s written permission.
All rights not expressly granted in this TOU or any other express written license, are reserved by the Company.
Unauthorized Use
Your use of Content other than that expressly authorized in this TOU or by a separate written assignment, is not permitted (“Unauthorized Use”). You agree to pay liquidated damages of five (5) times the total fees paid for the Program in the event of your Unauthorized Use, or a minimum of five thousand dollars ($5,000.00), whichever is greater, in addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use.
You agree that any violation or threatened violation of the Intellectual Property Rights terms in these TOU would cause irreparable injury to the Company that may not be adequately compensated by damages, entitling the Company to obtain injunctive relief, without bond, in addition to all legal remedies.
Your License to the Company; Essay, Photo, and Testimonial Release for Use in Marketing and Future Programs.
By posting or submitting any material during the Program such as comments, posts, photos, designs, graphics, images, videos, or other contributions, you are representing to the Company that you are the owner of all such materials.
The Company may request your consent to use your likeness (including your name or screen name), comments, posts, photos, images, videos or other contributions created by you (collectively, “Your Material”), for any purposes, including commercial purposes such as advertising. If you grant such consent, you agree that the Company, and anyone authorized by the Company, is granted an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly display Your Material, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and grant the Company the right to make it part of the Company’s current or future website and Content. This right includes granting the Company proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by the Company to you. You acknowledge that, if you grant this consent, the Company has the right but not the obligation to use Your Material and that the Company may cease the use of Your Material on the Company’s website or in the Content at any time for any reason.
You also consent to photographs, videos, and/or audio recordings, including teleconference calls, webinars, coaching sessions, or other communications, that may be made by the Company during the Program that may contain you, your voice, and/or your likeness. The Company may request your consent to the Company’s use, display, distribution or other publication of these photographs, videos, and or/audio recordings and/or any other materials submitted by you to the Company or created by the Company in connection with your participation in the Program. If you grant such consent, you agree that the Company, and anyone authorized by the Company, is granted the right, without any compensation to you, to use your likeness and identify you as the author and individual depicted in any comments, posts, photos, images, videos or other contributions created by you or the Company, or by name, email address, or screen name, for any purposes, including commercial purposes and advertising. You acknowledge that the Company has the right but not the obligation to use any contributions from you and that the Company may elect to cease the use of any such contributions in the Program or in the Content at any time for any reason.
Request for Permission to Use the Content
If you wish to use any of the Content, or any other intellectual property or property belonging to the Company, you should request permission in writing BEFORE you use the Content by completing the “Contact” form on the website, or by sending an e-mail to hello@youngcollegeprep.com.
If you are granted permission by the Company, you agree to use the specific Content that the Company allows and only in the ways for which the Company has given you its written permission. If you choose to use the Content in ways that the Company does not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such Content from the Company, and you consent to immediately stop using such Content and to take whatever actions as the Company may request and by the methods and in the time frame that the Company prescribes to protect the Company’s intellectual property and ownership rights in the Program and Content.
6. Coach-Client Relationship
The coaching relationship is co-creative, meaning that the coaches and you are equal partners in the coaching process. The Company provides educational information and guidance but does not oversee implementation. Clients/students are responsible for proactively applying the information and taking appropriate steps to ensure their own success.
a. Your Coaches’ Responsibilities
Your coaches are trained to use communication skills and coaching tools to support you as an equal partner throughout the coaching process.
Your coaches will provide individual guidance to group participants based on information provided to the coaches.
Your coaches will answer questions through whatever forum your Program provides, such as via the Company’s website, a social media forum, live event, private message or live group coaching call.
b. Student Responsibilities
You agree to participate fully in the coaching calls and all aspects of the program to be successful inside the coaching program and see desired results. This includes attendance of at least 75% of weekly coaching calls, asking questions via Slack or email at least 4 times per month, and completing all homework assignments for academic, extracurricular, and college application development or test preparation.
You agree that your relationship with the Company is that of a coach-client relationship and that no other professional relationship has been established.
You agree that coaching is not to be used as a substitute for professional advice of any kind, including medical, mental, or other qualified professional help and you agree to seek professional guidance for such matters, should they arise, independent of the coaching relationship.
c. Communication Between Coaches, Students, and Parents. Student support channels include the support services outlined in Section 1 of the Agreement (weekly group coaching calls, 1:1 private coaching calls, online community and messaging support). Parent support channels include email support for questions, parent session summaries, and dedicated parent online resources. Parent 1:1 consulting meetings are not included within the scope of this program.
7. Your Conduct
The Program is a “pitch free zone.” You agree you will not pitch, promote, market, or sell any other products, groups, programs, or events to Program participants on any Company website or in any third-party forums owned, operated, or moderated by the Company, whether officially sanctioned by the Company or not. This means you agree not to form, or invite Program participants to join, any unofficial or “shadow” groups on social media or any other platform, or organize in-person meetups without first receiving approval from the Company.
Please also choose carefully the materials that you upload, submit, or embed on any website operated by the Company and any third-party forums operated by the Company. Any material you post on the Company’s website or in any third-party forums operated by the Company may become public.
You are responsible for the comments, posts, photos, images, videos and other contributions you submit during the Program and for any liability that may result from any material you post. You participate, comment, and post material at your own risk. Any communication by you on the Company’s website and in any third-party forums operated by the Company, whether by leaving a comment or participating in a chat, in a public or private forum, or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene, or otherwise in violation of any law or the rights of others. You agree to post comments or other material only one time.
You are strictly forbidden from the following:
Harassing, fighting with, or being disrespectful to other participants
• Causing damage to any Company website or third-party forums operated by the Company
• Using any Company website or third-party forums operated by the Company for any unlawful, illegal, fraudulent, or harmful purpose or activity
• Using any Company website or third-party forums operated by the Company to copy, store, host, transmit, send, use, publish, or distribute any spyware, virus, worm, Trojan horse, keystroke logger, or other malicious software
• Using any Company website or third-party forums operated by the Company to transmit, send, or deliver unsolicited communications including, but not limited to, communications for marketing or advertising purposes
• Systematically or automatically collecting data from any Company website or third-party forums operated by the Company
Sharing private and proprietary information from other participants with anyone else
Using discriminatory speech, hate speech, comments, or actions against other participants based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels.
The Company does its best to create a safe and welcoming space for all participants, however, the Company cannot guarantee that all participants will follow these guidelines. The Company, in its sole discretion, may remove any participant’s comments, posts, content, or materials, however, the Company does not have a duty to review all comments, posts, content, and material shared within any online private forums or groups or on any group call. Therefore, the Company shall not be held liable for any participant’s comments, actions, posts, content, or materials that result in another participant’s trauma or discomfort.
If, in the Company’s sole discretion, your conduct violates these TOU in any way, you agree that the Company may immediately and permanently terminate your participation in the Program and your access to the Content without refund.
The Company, in its sole discretion, may delete or modify, in whole or part, any post, comment or submission to the Company’s website or any third-party forums operated by the Company. The Company does not, however, have any obligation to monitor posts, comments, or material submitted by third parties. The Company neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material. The Company shall not be responsible or liable for any loss or damage arising from such third-party content on the Company website or on any third-party forums operated by the Company.
8. Recruitment Fee
You acknowledge that the Company’s relationships with its agents, employees, and contractors who perform services are valuable assets of the Company. Where permitted by law, you agree that, during the term of this Agreement and for a period of one (1) year after its termination, you will not directly or indirectly (such as through third-party assistance or encouragement) solicit or recruit any of the Company’s agents, employees, or independent contractors, and will not employ, hire, or otherwise engage any of the Company’s agents, employees or independent contractors without the Company’s prior written consent.
If, during the term of this TOU or within a period of one (1) year after its termination, you employ, hire, or engage, other than through the Company, any individual who performed services for you pursuant to this TOU, you agree to pay the Company a Recruitment Fee (“Recruitment Fee”) equal to the amount paid for the Program, or $5,000, whichever is greater, within 10 days after such employment or engagement.
9. Confidentiality
The Company is not legally bound to keep your information confidential. Nevertheless, the Company agrees to keep all information about the coaching relationship confidential except when disclosure is required by law, for example if a court issues a subpoena for the file or information, or if you threaten to harm yourself or others. You acknowledge that your communications with the Company are not covered by any doctor-patient privilege or any other professional relationship protected by legal privilege.
Confidential information does not include information that:
was in the Company’s possession prior to your participation in the Program;
is generally known to the public or in your circle of friends and family and co-workers; or
the Company may be required by law to disclose.
You may use a screen name or pseudonym instead of your actual name for your participation in group coaching sessions and public posts on the Company website and in third-party forums operated by the Company.
You agree that the Company shall not be liable for the disclosure of any of your information by another Program participant. You agree to keep all information you learn about other Program participants, their businesses, or their clients (as applicable), strictly confidential except in very rare circumstances where disclosure is required by law.
The Company may record coaching calls and share them within the Program, in future programs, on the Company’s website, or in third-party forums operated by the Company.
You agree you will not share any recorded coaching calls or third-party forum postings outside the private areas of the Company’s website or any third-party forums operated by the Company. If the Company discovers you have done so, this will be grounds for immediate termination of your participation in the Program and access to the Content.
Due to privacy and intellectual property concerns, participants may not use artificial intelligence technology to record or transcribe any coaching or training session, workshop, class, or webinar.
10. Username and Password
To access certain features of the Program, including any private areas limited to paying participants, you may need a username and password. It is your responsibility to inform the Company by emailing janaetutoring@gmail.com if you are unable to access your account before the Program begins. You agree to keep your username and password confidential. You also agree to provide true, accurate, current and complete information about yourself during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If the Company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone else, or forwarded any non-public material from the Program to any other person, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Program or any Content, in whole or part, without refund.
Any personally identifiable information you provide as part of the registration process is governed by the terms of the Company’s website Privacy Policy and/or the Privacy Policy of any third-party platform used to deliver services, such as Kajabi.
11. Live or In-Person Events
If you participate in any live or in-person event as part of the Program, you agree to observe and obey all posted rules and warnings, to follow any instructions or directions given by the Company through its employees, representatives, or agents, and to abide by any decision of any Company staff or volunteers, or Company vendors or contractors, regarding your ability to safely participate in the event. You agree to always exhibit appropriate behavior and to obey all local, state and federal civil and criminal laws while participating in any Company events. This includes, generally, respect for other people, equipment, facilities, and property. The Company may dismiss you, without refund, if your behavior endangers the safety of or negatively affects the event or any person, facility or property.
You consent to medical care and transportation in order to obtain treatment in the event of injury to you as the Company, volunteers or medical professionals may deem appropriate. These TOU extend to any liability arising out of or in any way connected with the medical treatment and transportation provided in the event of an emergency and/or injury.
The Company is not responsible for any personal item or property that is lost, damaged or stolen during the Program, including at any events.
12. Termination or Cancellation
The Company reserves the right, in its sole discretion, to refuse or terminate your access to the Program and Content, in whole or in part, at any time, upon delivery of written notice, at any time. If you violate any provision of this TOU, the Company may terminate your participation in the Program immediately and without refund. In the event of cancellation or termination, you are no longer authorized to access the affected portions of the Program or Content. The restrictions imposed on you in these TOU regarding the Program and its Content will still apply now and in the future, even after termination by you or the Company.
If you would like to cancel your participation in the Program, you must provide the Company with written notice (including by e-mail). Your access to the Program will be immediately terminated upon your notice of cancellation. You will not be issued a refund for any remaining days or months of the Program after your cancellation.
In the event of termination or cancellation, any remaining installment (if applicable), default, or late payments will be due immediately.
13. Personal Responsibility, Assumption of Risk, Release, Disclaimers
You are voluntarily participating in the Program and assume all risk of injury, illness, damage, or loss to you or your property that might result, whether arising out of the negligence of Releasees or otherwise.
Your participation in the Program does not establish a doctor-patient, attorney-client, counseling, accountant-client relationship, or any other professional relationship protected by legal privilege between you and the Company, or any of its employees or contractors.
The Program and Content provide information and education only, and do not constitute professional advice of any kind, including but not limited to financial, legal, medical or psychological advice. The Program and Content is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, financial advisor, or medical professional. You are responsible for your own financial, legal, physical, mental and emotional well-being, decisions, choices, actions and results. You should consult with a professional if you have specific questions about your own unique situation. The Company disclaims any liability for your reliance on any opinions or advice contained in the Program.
You agree that you will not use coaching as a way of diagnosing or treating mental disorders as defined by the American Psychiatric Association. If you are in therapy or under the care of a mental health professional, you will notify and consult with the mental health care provider regarding your decision whether to work with a coach.
You acknowledge that, by engaging with the Company for the Program, you voluntarily assume an element of inherent risk, and knowingly and freely assume all risk and responsibility for injuries to any persons or damages to any property, and release, covenant not to sue, and hold Releasees harmless from any and all liability to you, your personal representatives, assigns, heirs and next of kin, for any and all claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise, whether known or unknown, arising out of or connected with your (or your minor child’s/ward’s) participation in the Program, whether or not caused by the active or passive negligence of the Releasees. This release is not intended as an attempted release of claims of gross negligence or intentional acts by Releasees.
In the event that the release and hold harmless provision is held unenforceable for any reason, you agree to limit any damages claimed to the total paid to the Company for the Program.
Earnings and Results Disclaimer: You agree that Company has not made and does not make any representations about the earnings or results you may receive as a result of your participation in the Program. The Company cannot and does not guarantee that you will achieve any particular result or earnings from your use of the Program, and you understand that results and earnings differ for each individual.
Any links to third-party products, services, or sites are subject to separate terms and conditions. The Company is not responsible for or liable for any content on or actions taken by such third-party company or website. Although the Company may recommend third-party sites, products or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.
The Company tries to ensure that the availability and delivery of the Program and Content is uninterrupted and error-free. However, the Company cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, the Company will try to limit the frequency and duration of suspension or restriction.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE PROGRAM AND CONTENT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE PROGRAM OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE COMPANY’S WEBSITE, INCLUDING PAGES LIMITED TO PAYING PARTICIPANTS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PROGRAM, INCLUDING ITS CONTENT, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE PROGRAM.
14. Security
You acknowledge that there is an inherent risk in all forms of electronic communication, and communications between you and the Company may be unlawfully intercepted by third parties
not under the Company’s control. The Company does not guarantee the security of any information transmitted via the Internet, telephone, video conference, or other electronic media. Any efforts you undertake to communicate with the Company are done at your own risk.
15. Legal Disputes and Waiver of Class Actions
The parties agree to negotiate in good faith for 30 days in the event that any controversy or claim between the parties arises. Beyond the 30 days, the dispute shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association (“AAA”). If the parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of North Carolina. The arbitration hearing shall be held in the state of North Carolina. Each party shall pay its own costs and expenses related to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party.
The parties waive any right to bring claims as part of a class or collective action and agree to limit any litigation to individual claims they may have against one another.
Users Outside United States
The Company controls and operates the Program from offices in the United States. The Company does not represent that the Program or its Content are appropriate or available for use in other locations. People who choose to access the Program from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
16. Indemnification
You agree to defend, indemnify, release, and hold harmless the Company and any directors, officers, agents, contractors, partners, assigns, successors-in-interest and its and their employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney’s fees) arising from or in connection with: (i) your use of the Program or Content in violation of these TOU, (ii) any breach by you of these TOU or any representation and warranty made by you herein, (iii) any comment, post, or material you submit to the Company’s website or any third-party forum or website operated by the Company, (iv) your use of materials or features available on the Program or Content (except to the extent a claim is based upon infringement of a third-party right by materials created by the Company) or (v) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.
17. Force Majeure
The Company shall not be deemed in breach of this TOU if the Company is unable to complete all of the Program or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness or incapacity of the Company or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Company’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, the Company shall give you notice of its inability to perform or of delay in completing or providing the Program and shall propose revisions to the schedule for completion of the Program or other accommodations or may terminate this TOU.
18. General Provisions.
The Company may modify the terms of this TOU at any time. All modifications shall be posted on the Company’s website or included in the Program dashboard and participants shall be notified when accessing the Program or via email. If any provision of this TOU is held invalid or unenforceable, the remainder of this TOU will remain in full force, and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.
This is the entire agreement of the parties and reflects a complete understanding of the parties with respect to the subject matter. This TOU supersedes all prior written and oral representations.
By clicking on the box when signing up for the Program, you are providing the electronic equivalent of your signature and assert that you have read, understood and agreed to this entire document. If you do not agree with these terms, do not purchase or use the program or our content.
Updated on December 19, 2025
